Retail Excellence Consulting

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Retail Excellence Consulting provides its clients with tools to maximize sales performance. We provide assessment and evaluation services to both new retail operators and those wishing to increase business. Shop design, retail image and identity, layout and traffic, category adjacencies and display placements are reviewed alongside customer shopping behaviour and tendencies.

Both our on-site and virtual consulting services will provide the retailer with a solid foundation to build their businesses. Store set-ups and Transformation is a comprehensive program that provides the business operator with a step-by-step plan to implement effective silent selling strategies. For those interested in learning about successful methods in silent selling or simply to ensure that the strategies they’ve put in place are maintained, our seminars and workshops are the perfect solution.

CONSULTING

Brief, concise and to the point. These best describe our consulting sessions, be it on-site or virtual. We review shop layout, fixturing, merchandise categories, display strategies and how all these elements effectively support the shop’s image and identity.

SHOP SET-UP & TRANSFORMATION

An invaluable tool to have, our store set-up or shop transformations binders present retailers with a view of the unit’s layout and fixturing before actual implementation. This step-by-step plan organizes everything a business owner needs to successfully build an effective retail space.

SEMINARS

Fun, energizing and full of ideas that offer great take-away value. Ranging from one hour to workshops of eight hours, our sessions are guaranteed to provide you with ready to apply strategies.


READY SET SELL!

This shop set-up guide for small business operators is designed to provide retailers with the necessary tools to build a successful business. In FINDING YOUR SOUL, this chapter discusses the pivotal role retail image and identity has on shopping behavior. It also provides examples that applies to building a sign library. THE CAPTURE talks about shop layout and fixturing plans that sets a strong foundation for any retail operation. In STAGE THE HAPPY ENDING, this section shows what to put where, why and how. Included in this book are numerous before and after examples from a wide range of retailers to ensure subject comprehension.

“With an enlightening approach to in-store dynamics, Natalie provides an invaluable guide to increased revenues.”

Susan Stiene, Director, Retail & Passenger Services, Vancouver International Airport Authority

“Natalie’s ability to walk into a space and immediately see the pinch points, the potential and everything in between is a real gift. Sharing her insight through her workshops, consultations and now through her book helps business owners everywhere to optimize their operations and be more successful.”

Karen Peterson, Independent Project Director, Canada Line Rapid Transit

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Natalie Tan
Retail Excellence Consulting
141-6200 McKay Avenue, #410
Burnaby, BC V5H4M9
Telephone: 778.881.3008
nt@retailexcellence.com

Natalie Tan's Retail Do's and Don'ts blog