Sales & Service Standards:

What is ASSESSED?
Active Selling Competitive Edge
Non-negotiable
Steps to Sales and Customer Service
Greeting to Multiple Selling,
Addressing Concerns
and Closing
Merchandise Selection and Pricing
Effective Selling Spaces:
Silent Selling Presentation Strategies
Store Layout
and
Category Adjacencies
Zone Traffic
Fixturing Plan
Merchandise Categories
Capture and Conversion
Strategic Product Placement
Retail Image and ID:

Selling
Sign Hierarchy
Marketing and Promotion Strategies
Advertising Campaigns
Advertising mediums
Click here for
Retail Image and ID consulting packages
In-Store Books and Files:
Successful retail operations have systems in place that
allow their
store associates to perform their tasks effectively.

In-Store Books and Files provide this vital framework in
the day to
day running of the business.
Topics include:
Sales Goals
Marketing
Merchandising
Hiring, Training and Coaching
Employee Manual /
Agreements
Loss Prevention & Safety in the Workplace